red maple leaf pocket square

FAQ: About Custom Ties & Scarves

Are all of your products Made in Italy?

Yes!  Our products are all handmade in Italy and carry the Made in Italy fabric tag on them.  This includes the fabric, lining, thread, labels and even the plastic casing the products ship in.  We take great pride in the fact that the custom ties and products we make for your company are all 100% Italian and are of the highest quality.

What options are available in regards to packaging?

We know packaging is an important component when giving a high-quality gift to your employees and/or clients.   We have many options available, from custom boxes (with low minimums), to ribbon and gift wrapping.  We take care of everything and deliver it to you as a finished package.

How customizable are your products?

On twill neckwear, pocket squares and ladies scarves, the design possibilities are endless as we are printing on the silk.
On a Jacquard (woven) necktie you can customize the pattern, tipping, and label, but there are definite constraints as to what can be done.  Our designer will walk you through the process!

How long does the process take to make my company’s custom ties and scarves?

Our turnaround times are reasonable.  Once the design is approved, you can expect samples (if required) in 5-7 days.  We will then ship the final products directly to you within 30 days of sample approval.

What do you need from us to create a design board?

We require your logos (in high resolution) and colors, as well as some general feedback on what you are looking for.  We will then present 5-6 options of each product you are seeking within 1-2 business days.

Is there a cost to requesting a design board? Am I obligated after I get the board?

We design the board for you free of charge at no obligation.  We are confident that after you see the concepts and how your brand comes alive with the products; you’ll be excited to move forward with an order.

How many revisions can I get on a design board?

As many as you’d like!  Our goal is to create the perfect product for your brand and company and to wow your customers or employees who you are giving them to.  We are as much of a gifting experience company as we are a necktie manufacturer.

Can you tell me a little bit about pricing?

Our pricing is very straightforward.  We will give you an “all-in” price, landed at your door with no extra fees or charges.  We like to keep things simple.  We are able to send you a full quote on your order with timing right after we discuss the scope of the project.

I love your neckties, but I am told there are different types; can you explain?

We produce two types of custom neckwear for our corporate clients; Jacquard and Twill.  Jacquard is woven and Twill is printed.  Woven (Jacquard) ties are much heavier than Twill and make for a richer knot; while Twill ties are lighter and have unlimited design potential.  Both of these ties are very high quality and are made of Grade AAA+ silk sourced from the finest mills in Como, Italy.

Do you do other products as well besides custom ties, pocket squares,  and scarves?

We have the capabilities to produce other products as well; such as leather belts, leather necktie cases, leather bags, custom dress socks, and suspenders.  Remember though,  we only produce goods that are 100% Made in Italy!

Do you have references from clients we can speak to?

Yes of course!  We want you to be as comfortable as possible when working with us!  Please contact us and we will provide you with the contact details of some of our clients who have agreed to serve as references for us.

Before I begin can I get a sample?

We sure can!  We can send you a  sample tie, pocket square, sock or scarf for a moderate fee, which of course will be refunded to you if you go ahead with an order.  This will give you a good indication of the quality products we produce.

Where are you located?

We are located within the financial district in downtown Toronto, Canada but we ship to our clients all over the world!   Contact us to learn more!

I’m excited to begin!  How do I start?

Click the “Get Started” button and fill out the quick form.  We will be in touch very shortly to begin the process!